Ohio Edison and Conditions

Please review the terms and conditions of this offer below.

By receiving service from U.S. Power Supply LLC, the customer agrees to be bound by the terms and conditions as set forth in this Terms and Conditions of Service, effective January 6th 2025.

Definitions:

• Residential customer or consumer: premises at which power is consumed primarily for personal, family or household use.
• Commercial and industrial (C&I) customer: a premises with commercial/industrial service as defined in Ohio Edison’s tariff on file with the PUCO.
• U.S. Power Supply LLC: a power marketing company. U.S. Power Supply buys power from energy producers and marketers and in turn sells that power to consumers.
• Ohio Edison: the utility regulated by the PUCO. Ohio Edison distributes power on behalf of U.S. Power Supply and other marketers, maintains the grid, and responds to line issues and other emergencies.
• Electric Distribution Utility (EDU): Ohio Edison will continue to be responsible for the distribution of power supplied by U.S. Power Supply LLC pursuant to this contract.
• PUCO: Public Utilities Commission of Ohio.
• T&Cs: U.S. Power Supply LLC Terms and Conditions of Service as contained in this statement.
• Default Price Plan: U.S. Power Supply LLC’s current standard variable price plan.

I. YOUR OHIO EDISON BILL

By agreeing to have U.S. Power Supply LLC supply power to you, the format of your Ohio Edison bill will not change, except that U.S. Power Supply LLC will be identified on your statement. The terms and conditions of Ohio Edison’s normal billing practices will not change. You do authorize U.S. Power Supply LLC to obtain your billing payment and usage history from Ohio Edison. The customer has the right to also request up to 24 months of payment history for service rendered by U.S. Power Supply LLC without charge.

If you have questions about understanding your bill, payment options or rate information, please contact Ohio Edison directly at1 (800) 633-4766 or visit their website athttps://www.firstenergycorp.com/ohio_edison.html

II. YOUR SERVICE

II-1. Price Plans

U.S. Power Supply LLC’s price plans fall into two categories: variable and fixed. U.S. Power Supply LLC may offer some price plans on a pre-payment basis. The terms and conditions of service for prepayment price plans may differ from or supplement those set forth in this statement. The specific terms and conditions for pre-payment are set forth in the Supplemental Disclosure Statement, which governs in the event of a conflict with these terms and conditions.

The name of your price plan for the most recent service period will be shown on your bill each month. Additional information on price plans is available on our website,www.USPowerSupply.com, or you may call a Customer Care Representative at800-494-3480. Unless you specify otherwise, at the time you establish your service with U.S. Power Supply LLC, based on credit criteria you will receive electric supply under our Default Price Plan.

A. Variable Plans

By agreeing to allow U.S. Power Supply LLC to supply your electricity supply needs, you will be charged for power at variable market prices, which may be lower than what you would be charged directly by. Under this plan, electric service is billed at a price per KWH that may change based on Ohio Edison market conditions. U.S. Power Supply LLC does not use a formula to calculate the price per KWH. Variable monthly pricing is based on the cost of electricity supply purchased, transmission costs, administrative costs, and margin. The price per KWH used to calculate your electric charge is U.S. Power Supply LLC’s price in effect on the first day of your meter reading cycle.

If you cancel your service with U.S. Power Supply LLC at any time, you will not be charged a termination fee. This price does not include applicable taxes and/or EDU charges, which will be billed by the EDU. You are responsible for all charges assessed by the EDU for Electric delivery and all other applicable EDU charges, which are not included in U.S. Power Supply LLC’s price. Your electric service will be billed under this plan on a month-to-month basis.

B. Fixed Plan

Under a fixed price plan, electric service is billed at a fixed price per KWH for the term of the plan. Although U.S. Power Supply LLC’s currently available fixed prices may change at any time, the price used to calculate your electric charge for the full length of the plan will be U.S. Power Supply LLC’s price in effect at the time you select the plan and will not change during the course of the contract.

Your fixed price will remain in effect for all service periods with a beginning meter read date during the term of your plan. The price per KWH for customers on a fixed plan will not change for the length of the plan. Any other charges under a fixed plan are subject to change upon 25 days’ written notice. The per KWH price on a fixed plan may be higher or lower than on a variable plan. U.S. Power Supply LLC does not use a formula to calculate the price per KWH. Fixed pricing is based on the cost of electricity supply purchased, transmission costs, administrative costs, and margin.

When you select a fixed plan, you commit to remain on the plan for the specified period of time, even if you move within the Ohio Edison service territory. U.S. Power Supply LLC will notify you with written notice between forty-five and ninety calendar days prior to the expiration of your fixed plan. Commercial and Residential customers may request a new fixed price plan without incurring an early termination charge prior to their current plan’s expiration date.

The respective policies, procedures, and any penalties for contract termination by the retail electric supplier and by the customer after the rescission period including any change in such policies, procedures, and penalties that will become effective upon renewal of the contract – no fee for early termination is clarified; if it is to be charged then the amount needs to be clarified. If you take no action, you will automatically be enrolled after expiration of the fixed price plan on U.S. Power Supply LLC’s default variable price plan that was in effect at the beginning of your fixed price plan term. Your price per KWH will be the current variable price in effect for that default price plan. If you request and qualify for a new fixed plan, you will lock in U.S. Power Supply LLC’s then current fixed price, which may differ from your previous fixed price.

If you are served under a fixed plan and any of the following three circumstances occurs more than 45 days prior to the expiration of your fixed price plan, you will be deemed to have breached your fixed price plan. In each circumstance, your account could be assessed an Early Termination Charge:

• If you switch to another price plan or change your electricity supply provider at your current premises.
• If your service is disconnected for nonpayment and is not reconnected before your account closes. If your account becomes inactive and your service is subsequently reconnected, U.S. Power Supply LLC reserves the right to limit availability of price plans.
• If you voluntarily disconnect service during the term of your plan, including moving to a different premises.

Variable Intro Price Program

U.S. Power Supply LLC is currently offering customers an intro price plan. By agreeing to allow U.S. Power Supply LLC to supply your electricity supply needs under our Variable Intro Price Program, you will be charged for your electric supply at a fixed price of $0.0619 per KWH for your electricity supply service for the first month. After the first billing month, you will receive our month-to-month standard variable rate described above. After your first twelve months with U.S. Power Supply LLC, your contract will automatically renew unless you cancel. You will be renewed at the same standard monthly variable rate. If you cancel your service with U.S. Power Supply LLC at any time, you will not be charged a termination fee.

This price does not include applicable taxes and/or EDU charges, which will be billed by the EDU. You are responsible for all charges assessed by the EDU for electricity delivery and all other applicable EDU charges, which are not included in U.S. Power Supply LLC’s price. In addition, switching fees may apply under the EDU tariff. If, due to a change in market conditions, U.S. Power Supply LLC wishes to lower the price per KWH charged to the customer under an existing contract, it may do so without consent provided there are no other changes to the terms and conditions of the contract.

20% Rebate

This offer includes a 20% rebate of your average month’s energy supply usage after 12 consecutive months of service with U.S. Power Supply LLC as your supplier. This rebate is calculated by adding the 12 months’ supply usage, dividing it by 12, and calculating 20% of that total. The 20% rebate is only for supply charges and not for any distribution charges or fees assessed by the local utility company.

III-2. Term

Under our Default Price Plan, U.S. Power Supply LLC will supply you with electricity on a month-to-month basis commencing on the first month you receive services from U.S. Power Supply LLC as confirmed by Ohio Edison. Under our Variable Intro Rate Program and Fixed Price Program, U.S. Power Supply LLC will begin supplying electricity after utility confirmation and at the next applicable billing period. Ohio Edison will remain your EDU.

Within 3 business days of enrollment, U.S. Power Supply LLC will notify the EDU to transfer your electricity supply service. Due to market volatility, U.S. Power Supply LLC reserves the right to discontinue this contract at any time before enrollment.

If you are currently a U.S. Power Supply LLC customer, we reserve the right to reject or rescind this enrollment or require payment of a cancellation fee on your existing program in order to qualify for this program.

If you are a new customer, this Agreement may be rescinded without cancellation fee by:

• Contacting the EDU by phone or in writing within 7 calendar days from the postmark date of the confirmation notice ("Rescission Period").
• Contacting U.S. Power Supply LLC by phone or in writing within 30 days of enrollment on this program ("Cancellation Period").

Existing U.S. Power Supply LLC customers will not receive a confirmation notice from the EDU but may return to their previous agreement without penalty if rescinding within the Rescission Period. During these periods, no cancellation fee applies.

Either party may cancel the Agreement without penalty by giving no less than 30 days' notice. Cancellations made after the EDU deadline may result in an additional month(s) of service charged at the applicable variable price. EDU switching fees may apply if transferring service back to the EDU or another supplier.

U.S. Power Supply LLC may terminate service with 14 days' written notice for failure to pay or to comply with payment arrangements. Service will also terminate if you are no longer in our service area or returned to Ohio Edison for failure to meet terms of this agreement. You may cancel service without penalty if relocating or as otherwise stated in this Agreement.

III-3. Contracts

U.S. Power Supply LLC does not typically require a written contract for electricity supply. However, selecting a service plan constitutes agreement to stay on the plan for the specified duration and to maintain your account in good standing. See section III-2 for more information.

III-4. Account and Billing Information

It is your responsibility to provide Ohio Edison with accurate account information, including a valid phone number and mailing address. If your account details change, it is your responsibility to notify Ohio Edison.

U.S. Power Supply LLC is not liable for late charges due to delayed bills resulting from incorrect information provided by you. We will not release your Social Security number or account number without your written consent in accordance with Ohio Administrative Code rule 4901:1-21-10.

III-5. Changes to Terms and Conditions

U.S. Power Supply LLC reserves the right to modify these Terms and Conditions at any time. Notification of any changes will be provided through written notice in your bill or via a separate mailing. You may choose to terminate your contract at the time of notice without any fees or penalties.

III-6. Extraordinary Events

If an event occurs that delays or prevents U.S. Power Supply LLC from fulfilling its obligations—such as acts of God, severe weather, outages on the Ohio Edison or PJM systems, Ohio Edison’s failure to perform, war, civil unrest, or national emergencies—our performance will be excused for the duration of such event. Under these circumstances, U.S. Power Supply LLC may discontinue service immediately without prior notice.

III-7. Limitation of Liability

U.S. Power Supply LLC is not liable for any losses or damages resulting from actions or policies related to Ohio Edison or the interstate pipeline systems. This includes service interruptions, disconnections, defective service, or operational issues with Ohio Edison’s or the pipeline’s systems. We are also not responsible for consequential, exemplary, or punitive damages.

III-8. Call Monitoring Policy

Telephone calls to our Customer Care Center may be monitored or recorded to ensure quality assurance. All calls related to new service requests are recorded in compliance with PUCO guidelines.

IV. Contact Information

For any questions or concerns regarding your electric service, you may contact either Ohio Edison or U.S. Power Supply LLC using the details below. U.S. Power Supply LLC will make good faith efforts to resolve any customer disputes.

If your complaint is not resolved after contacting U.S. Power Supply LLC and/or your electric utility, or for general utility information, you may contact the Public Utilities Commission of Ohio (PUCO):

• Phone: 1-800-686-7826 (toll-free), weekdays from 8:00 a.m. to 5:00 p.m.
• Website: www.puco.ohio.gov
• Hearing/speech impaired customers: Dial 7-1-1 (Ohio relay service)

Residential customers may also contact the Ohio Consumers' Counsel (OCC):

• Phone: 1-877-742-5622 (toll-free), weekdays from 8:30 a.m. to 5:30 p.m.
• Website: www.pickocc.org

Note: If the Public Utilities Commission of Ohio enacts new rules prior to the publication of revised Terms and Conditions by U.S. Power Supply LLC, those new rules will supersede this statement.

From time to time, U.S. Power Supply LLC may introduce new price plans or programs that necessitate updates to these Terms and Conditions. You will receive advance notice of any such revisions. In the event of a conflict between these Terms and Conditions and any revised version, the revised version will govern. For Commercial & Industrial (C&I) customers with separate written agreements, those specific terms will take precedence over these general Terms and Conditions.